Support

How can we help?

Start with a quick answer below. If you still need a hand, send us a note.

Joining an event

Open the invite link shared by your host. A brief account registration is required to connect you to the event. If the link does not work, ask the host to send it again.

Accounts and access

An account connects your events, bets, and chats. If you cannot access yours, email support with a description of what happens. Never include your password.

Device availability

Bet the Knot is available on iOS and in Android open beta. To test on Android, sign in to Google Play, choose “Become a tester,” then download the app using the same Google account. Beta versions may be unstable. Send feedback to support@bettheknot.com.

Reporting an app issue

Open your profile in the app to contact support, or choose Send Feedback under Account Settings. Your app version is also listed in Account Settings. Tell us your device and app version, what you were trying to do, and what happened. A screenshot of the issue can help.

Still need a hand?

Email support